Providing feedback & coaching
Structure feedback using the SAID model
Structure feedback using the SAID model
5 minutes
Providing feedback is essential in fostering personal and professional growth. The SAID model is a framework for structuring effective feedback.
Follow these 4 steps of SAID model to structure effective feedback:
1
Situation/Standard
Describe the situation you are referring to or outline the standard expected so they have something to benchmark their performance against.
2
Action
Outline the behaviour or action you have observed and are addressing in the feedback.
3
Impact
Describe the impact that their behaviour / actions have had.
4
Do/Develop
How they can build on or do differently for the future.
