Communicating with impact
Listening is a key leadership skill and responsibility. Build your active listening and building rapport skills using the REAL model.
You have two ears and one mouth for a reason
The power of active listening is a key leadership skill.
Empathetic listening
Use empathetic listening and questioning to allow you to develop and enhance relationships with a stronger understanding of what is being conveyed.
Make someone feel heard
To gain real respect from your team you need to ensure that you are actively listening to them, both to what they say and don’t say.
Perfecting the art of transparent communication and collaboration
You will never be accused of over communicating. Rest assured, nobody will resign from your organisation because they felt you told them too much! The danger in only telling half the story though, is that employees will fill in the gaps and create their own scenario in their head. That’s a downward spiral in the making and will often result in the wrong people exiting the business. Check out our hellomonday post on perfecting the art of transparent communication and collaboration.
Empathy Is the most important leadership skill, says research
Empathy has always been a critical skill for leaders, but it is taking on a new level of meaning and priority. Far from a soft approach it can drive significant business results.