Developing social sensitivity

Social sensitivity improves communication and team performance through emotional cues, trust and care.
How to build social sensitivity

Build social sensitivity through this practical framework.
Positive duty: Customers, clients, and contractors

Actively keeping your people safe also means protecting them from sexual harassment from people outside the organisation.
What is positive duty?

Learn about positive duty and the organisation’s role in keeping the workplace safe from harassment.
Adam Grant and the art of persuasive listening

Learn about Adam Grant’s persuasive listening — a technique for influencing others set in their decisions.
Create “water cooler” moments with your team

Break transactional relationships and build trust with your team through these practical tips.
Executive Presence Self-Assessment

See what facet of your executive presence you can develop and flourish through our self-assessment tool.
Executive Presence: What makes you influential

Learn how you can build your executive presence through gravitas, communicating confidently and showing your best.
The high-impact elevator pitch

One effective way to communicate and persuade confidently is through a solid elevator pitch.
Craft your compelling elevator pitch

Your elevator pitch is more than just words—it’s your professional story, ready to be told in a way that leaves a lasting impression.