The importance of setting expectations as a leader

Sometimes vague expectations are worse than no expectations at all. Vague expectations create more uncertainty, more of a grey area, and accountability cannot be brought into question. When you set expectations for your teams and individual employees, you need to be crystal clear about exactly how you will measure their success.

Challenge, coach, confront

Holding your team accountable is the foundation of creating a high performance culture.​

This simple tweak to a standard request will make you a more effective leader

The concept of “paint done” creates a space for input from all parties.